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Wireless Provisioner

Salt Lake City, UT
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MetTel is seeking an experienced Provisioner. Responsibilities will include ordering new lines and changing features for all of our wholesale customers. You will be working daily w/ the local LEC’s and account managers to make sure all service is ordered correctly and turned up properly.   Our innovative and proprietary support systems provide leading edge electronic bonding, provisioning, customer care and billing system capabilities, which have fueled its’ expansion   We offer an excellent benefits package, a friendly work environment and a challenging opportunity  .

 

Duties & Responsibilities  

  • Build positive rapport with customers; co-workers
  • Communicate effectively with customers via telephone and e-mail
  • Perform daily tasks with an entrepreneurial spirit and a true sense of ownership

 

Desired Qualifications  

·       A motivated individual with a minimum of 2 - 3 years related experience.

·       Any ILEC experience is a plus.

·       Possess excellent organizational, communication and follow-through skills.

  • Knowledge in Verizon USOC's and Product; Verizon Order Processing System (GUI); BellSouth LENs GUI;   AT&T/SBC LEX GUI; Qwest IMA GUI; Sprint/Embarq IRES GUI;  Fairpoint GUI; DSL Turn-up; Directory Listing Additions  

 

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