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Accounts Receivable Specialist

Salt Lake City, Utah
Portfolio Analyst Position
Analyst is assigned a portfolio of accounts and is responsible for managing the receivables on those accounts.

Activities include:
  • Running daily reports and reviewing delinquencies
  • Prioritizing work and customer contacts
  • Communicating with clients by phone and by email
  • Processing payments and securing promises to pay from clients
  • Reviewing account activity, explaining invoice charges, and resolving bill issues
  • Working and following up with other departments to clear obstacles to payment
  • Calculating service credits, when needed
  • Scheduling service interruptions when warranted
We are looking for Receivables Analyst who has:
  • Billing knowledge (preferably telecom)
  • Ability to negotiate payments
  • Problem solving skills to resolve and remove obstacles to payments
  • Strong written and verbal communication skills, and the ability to work with other groups to resolve issues.
  • Excellent time management and follow up skills – ability to spend time resolving account issues while continuing to make contacts and manage weekly tasks
  • The ability to work independently and is self-motivated.
  • A commitment to excellence and is proactive with obtaining problem resolutions.
  • College degree and telecom experience preferred
  • At least 2-5 years of collections and/or customer service experience, and a proven track record for getting results.

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