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Billing Analyst

Salt Lake City, Utah · Accounting/Finance
Duties & Responsibilities
  • Reconcile client accounts based upon research findings including problems related to rate issues, unbilled features and existing contract terms
  • Resolve billing inquiry requests using MetTel systems to identify and correct errors
  • Process customer account credits through the documentation and approval process
  • Act as a billing resource to the customer support teams to provide coaching, education, and training
  • Act as a liaison between account management teams and the customer in providing in-depth bill reviews
  • Assist in preparing variance analysis  and performance reports
Desired Qualification
  • High proficiency in Microsoft Excel and Microsoft SQL
  • Good analytical skills  and ability to pay attention to details
  • Good communication skills
  • Any previous experience in Telecommunication industry would be a plus but not required

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