If you are passionate, innovative and self‐motivated, we are inviting you to join our team.
MetTel is looking to add a few “A” players to its technically elite Managed Services team. The successful candidate must be able to multi-task between projects and provide client facing support for all MetTel provided communication services. This person will need to be able to work on his/her own and as part of a team while exhibiting excellent communication, technical architecture and troubleshooting skills in both environments. End to end responsibilities for activating complex customer networks as well as supporting them in production as Level 2+, you will accept issues that are escalated to the group from various entry points. This is a high level role with deep technical skill required to manage Cisco/Adtran/etc. based client support offerings. The role requires an understanding of each client’s business needs and how they relate to the technologies being supported.
A can-do, upbeat attitude is required, with the willingness to go the extra mile to ensure client satisfaction.
Required Technical Proficiencies:
Cisco IOS Routing and Switching
Switching (Capacity Planning & VLAN’s)
Routing (OSPF, BGP)
WAN Technology (MPLS, VPLS, VPN, SD-WAN)
Voice Technologies (POTS, VoIP, SIP Trunking, UCaaS)
Experience mentoring network engineers
Experience managing network upgrade projects
Experience with VoIP as a Service
Experience in fully virtualized data centers
Experience supporting wireless controllers
Routing (RIPv2, OSPF, VRF, STP protocols)
Cisco certifications (CCIE, CCNA, CCNP, CCDA, CCDP) a plus
Security software such as Anti-virus, Anti-SPAM, Anti-Spyware, and other security related technologies
Experience with any of the following vendors (Cisco, Fortinet, Adtran, Broadsoft, Velocloud, and Sonicwall).
Qualified candidates must have a minimum of 5 years' experience working in a like role or 3 years of experience working in the Managed Services industry.
B.S. and/or M.S. in CS or related field a plus
MetTel is a cutting‐edge telecom service provider delivering software and telecom services to enterprise companies nationwide. Our teams help create next-‐‐generation systems to meet the challenge of today’s rapidly changing business climate, and set new standards for the telecom industry. From traditional voice to advanced services, MetTel’s extensive partnerships enable us to deliver a complete portfolio of services in the United States, Canada and Puerto Rico as well as global MPLS and VoIP solutions. We believe that each team member is a key to the success and sustainability of the group. In order to achieve this we offer an environment where all professionals can grow and develop their skills and competencies, collaborate with diverse professionals, share knowledge and enjoy a rewarding career.
To Learn More
Visit: www.mettel.net or email us: Career@mettel.net